Contact Us

Have questions or ready to enhance your cybersecurity? Our team is here to help.

Existing Clients

If you're an existing client, please use our dedicated support portal for faster assistance:

Client Support Portal

Or email us at support@smcware.com from your registered email address

Call Us

For immediate assistance

(123) 456-7890

Monday-Friday: 9am-6pm EST

Emergency support available 24/7 for clients

Email Us

For general inquiries

contact@smcware.com

We typically respond within 24 hours

For support: support@smcware.com

Visit Us

Our headquarters

123 Security Street

Suite 101, Cybertown, CT 12345

By appointment only

Get in Touch

Our Response Commitment

We understand that security concerns require prompt attention.

Security Emergencies

For active security incidents

Response within 1 hour

Client Support

For existing clients

Response within 4 hours

General Inquiries

For sales and information

Response within 24 hours

Connect With Us

Follow us on social media for the latest cybersecurity news, tips, and updates.

Newsletter

Subscribe to our monthly security newsletter for the latest threats and protection strategies.

Subscribe

Webinars

Join our free educational webinars on cybersecurity topics relevant to small and medium businesses.

View Schedule

Blog

Read our latest articles and insights on cybersecurity trends, threats, and best practices.

Read Blog

Frequently Asked Questions

Common questions about our service request process.

After submitting your request, you'll receive an email confirmation. One of our security consultants will review your requirements and contact you within 1 business day to discuss your needs in more detail and provide recommendations.

Not at all. Many clients aren't sure exactly which services they need. Our security experts will work with you to understand your business, assess your security needs, and recommend the most appropriate solutions. The service selection in the form is just to give us a general idea of your interests.

No, the initial consultation is completely free. We believe in understanding your needs first and providing value before any commitment. After the consultation, we'll provide a detailed proposal with pricing for the recommended services.

Implementation timelines vary based on the services required and the complexity of your environment. Some services, like initial security assessments, can begin within days of approval. Others, like comprehensive security monitoring solutions, may take 1-3 weeks to fully implement. For urgent security incidents, we offer emergency response services with immediate assistance.